The course is addressed
to all the people who want
to increase their communication skills.
We communicate all the
time, whether at work or in everyday life.
We communicate in many
ways: by spoken or written words, by our behavior or even in unintentional ways.
Throughout
life we adopt patterns of action and behavior to facilitate this process. However,
when these behaviors are not adequate, misunderstandings and conflicts can
emerge. The
consequences go from relational difficulties to business losses.
Knowing the elements of basic communication helps you become more aware of the ways we communicate, manage problems that may arise, and increase opportunities for business and personal life.
The course consists of 5 scenario-based modules (story-video), interactive activities and a short final assessment.
